Rhenus has always had agency offices in port locations. These agencies are now united under the umbrella brand ‘Rhenus Port Agency’. Combining our forces in a strong, pan-European network gives us the opportunity to convince even more customers of our high-quality services in the agency sector. True to the motto ‘Different Port – Same Superb Service’, we can transfer the trusted brand of RHENUS to the niche area of port agency services to benefit you, the shipping and chartering customers.
Rhenus operates agencies at own terminal locations as well as other European ports. Our network stretches from Belgium and the Netherlands across Germany and Denmark as far as Poland and Slovenia. As part of the Rhenus Seaport Group, our port agencies provide active on-site customer service 24/7 — around the clock! This service clears in/out more than 2,500 ships per year. Whatever kind of cargo it is, be it bulk cargo, liquid cargo, containers or general cargo, our port agencies guarantee that your ships will be cleared quickly and effectively.
The port agent represents the essential link between all parties involved with port calls and has your best interests at heart. Our teams know the ports at which they work inside out and have the necessary level of expertise to handle port calls smoothly. They support the captain and his crew, reserve berths, order pilots, tugboats and mooring services, ensure customs clearing goes smoothly and organise crew changes or any other service that you might require as a customer, whether you are an owner or charterer.
The offshore wind market segment is becoming increasingly important. Here, we support manufacturers, service providers and suppliers in meeting the special requirements of this developing industry. Whether it is a jack-up vessel, cable layer or accommodation vessel, our on-site specialists clear any type of vessel.
Here is our Leaflet Port Agency.